FAQs

Suitability

Is Clip ’n Climb just for kids?

Not at all! Our motto is “Healthy challenging fun for everyone”. Adults are more than welcome to come along and climb in any session that has spaces available. Clip ’n Climb has a range of challenges for all ages (from 3 years+) and abilities.

What is your minimum age?

Our minimum age is 3 years old (with a minimum weight of 10kg).

Is there a maximum weight?

If you’re under 150kg you’re good to go!

Bookings

When are your busiest times?

Our busiest days are on the weekends and in the school holidays. If you would prefer the quieter times we suggest coming along to one of our weekday sessions (we’re open every day of the week – see our session times).

Do I need to make a booking?

To avoid disappointment, we highly recommend booking.

How do I book?

Phone (03) 455 0095 to make a booking or email info@clipnclimbdunedin.co.nz. As easy as that!

Do I have to pay if I am watching?

Only the climbers pay and parents/observers can watch free of charge.

How much does it cost?

Please see our ‘Pricing’ page for full details.

Do you have any deals?

Yes, we have a 10 Clip ’n Climb Concession Card for $160, saving $30. Groups of 10 or more pay the discounted rate of $17 pp. We also have an awesome combo deal with the trampolines – pay just $27 for a whole hour of Clip ‘n Climb and a whole hour Leaping!

Birthday Parties

What is the best way to book a party?

Birthday parties are great fun at Clip ’n Climb! Please contact us on (03) 455 0095 or email to discuss availability, prices and party options!

Can I exclusively hire the entire facility for an exclusive event or function?

Yes. Please contact us on (03) 455 0095 or email to discuss options.

Preparation

What do I wear?

Wear clothes that are comfortable and easy to move around in. Please ensure jewellery is kept to a minimum and long hair should be tied up. ONLY closed in shoes are allowed. For safety reasons, we cannot allow sandals, jandals or bare feet into the Clip ’n Climb area.

Can I buy food and drinks at Clip ’n Climb?

We have a range of snacks, ice creams and drinks for sale including great espresso coffee.

Can we bring our own food and drink?

Yes, you are more than welcome to bring your own food and non-alcoholic drinks. We have a mezzanine area with picnic tables and great views of the centre that you can use.

Is there anywhere to store clothing and belongings?

Yes, we have a large number of cubicles for placing clothing and belongings in while you climb. However these shelves are not secure and we take no responsibility for any items that may be lost or stolen. Please make sure you empty your pockets and store any cell phones, keys and other items before you begin climbing as they may cause injury, get lost or broken.

How long before my session starts do I need to arrive?

Please arrive at least 20 minutes prior to the start of your session. This allows enough time to process your entry, get you harnessed correctly and give you our Safety briefing. Then you can enjoy the full hour of climbing!

Is there any car parking?

Yes there is ample free car parking available either on the street or in our car park just past the front entrance.

What if I get thirsty – can I take a water bottle on a climb ?

No sorry no drinks, gum or food are allowed in the climbing area. We do have shelves where you can store your own water bottle for a well-earned drink after a session.

Safety

We’ve been before, so do we have to do the introduction and safety briefing again?

Yes! It is very important you listen to our safety briefing every time you visit Clip ’n Climb. Sometimes our rules do change and it is a great reminder in case you forget any crucial details. The safety of ALL our customers is our top priority.

Do I need to wear shoes?

Yes! For your safety, we only allow climbers wearing closed in shoes into the climbing area.

As a parent/guardian, do I have to climb with my child/children?

You are most welcome to share this exciting experience with your children, but it’s not necessary to climb as well. We do encourage parents to come into the climbing area to help with “checking” children under the age of 13. Our friendly staff are trained in climbing safety and are on the floor at all times to assist the children.